Best team

How much does the rapport cost on the QA Rubric?

• 6

• 8

• 3

• 18

• 0

How much does "complete notes" cost on the QA Rubric?

• 6

• 3

• 8

• 4

If the coach's coach of a client calls in to get assitance, who should be added in the Requested By field?

• The client

• The client's coach

• The client's coach's coach

• All of the above

Which of the following are Magical Cues?

• I'm a new coach

• I need to modify the order

• I'm going on vacations

• I'm a new client

• I'm allergic to soy

Which is the full name of our TL?

• Kilsman Ovalles Fuentes

• Kilsman Balthazar Ovalles Fuentes

• Klisman Baltazar Ovalles Fuentes

• Klisman Balthazar Ovalles Fuentes

If the tracking number is not showing any updates since 12/30/2020, which procedure should we follow?

• Send replacement - closed - call notes - tracking inquiry

• Do not send replacement - Open - Missing Order Tracer

• Send Replacement - Open-Tracking Inquiry

• Send replacement - Open - Missing Order Tracer

If a client is not showing on Okta for password reset, should we send tech ticket?

• Yes

• No