The process of converting the message into communication symbols is known as

• Decoding

• Encoding

• Media

• noise

Grapevine is

• Formal communication

• Barriers to communication

• Lateral communication

• Informal communication

Supervision means

• Fulfillment of legal formalities

• Starting a business

• Planning for the future

• Overseeing what is being done by subordinates

Leadership is the process of

• Supervision

• Delegating authority

• Making people responsible without providing them any authority

• Influencing the behaviour of people

Bonus, promotion and recognition are the examples of

• Planning

• positive motivation

• Controlling

• Staffing

In the context of management of an organisation, _____________ refers to the process of instructing, guiding,counselling, motivating and leading people in the organisation to achieve its objectives.

• Planning

• Directing

• Staffing

• Organising

Q 1. Which function of management is also known as Actuating function?

• Planning

• Organising

• Staffing

• Directing

The directing takes place wherever superior – subordinate relations exist. Identify the feature of directing.

• Directing initiate action

• It is a continuous process

• Flows from top to bottom

• Takes at every level of management

Which of the following is included in the function of Directing?

• Instructing

• Guiding

• Motivating

• Leading

• All of these

Which one of the following is not the step in the process of controlling?

• Measurement of actual performance

• Establishing reporting relationship

• Setting performance standards

• Taking corrective action