AS1 Scavenger Hunt - WSJan31

AS1 Scavenger Hunt - WSJan31

1st - 3rd Grade

5 Qs

quiz-placeholder

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AS1 Scavenger Hunt - WSJan31

AS1 Scavenger Hunt - WSJan31

Assessment

Quiz

Professional Development

1st - 3rd Grade

Practice Problem

Medium

Created by

Leah Audea

Used 7+ times

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5 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If we're re-sending a bounceback email, what should we remove from the subject line?

FWD

RE: Sign Up

FWD: Undeliverable

Undeliverable

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Your requester's access role is Manager with the email address abc@imimanagement.com. The email address listed on the artist's page as their management is xyz@imimanagement.com. What should you do?

Grant access

Decline as NEI

Decline Other

Escalate to AS3

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You're about to onboard your requester and noticed they closed their user account. What's the next thing to do?

Flag to a QA/TM

Escalate to AS2

Escalate to AS3

Close the case as Spam

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If you get the message, "Email address hidden. You've reached today's access limit." in YouTube, what is our official workaround?

Open the page in an incognito window and log in

Ask a peer to check the email for us

Reply with NEI

None of the above

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In what scenario do we send the "[Reply to rejection] Not eligible" article?

When the info given isn't helpful

When they confirm they don't have music on Spotify yet

When they insist they're the manager

When the info given proves they're not a manager or an artist