Making an appointment (Welcome to .. + Busy Day ...)

to make hair shorter

• to trimm

• to cut

• to trim

• to style

A person who greets and deals with clients and visitors to a salon, office, etc

• a stylist

• an owner

• an administrator

• a receptionist

Welcome to our salon! Do you have an ...............?

a person who visits a business without making an appointment

• a repeat customer

• a walk-in

• a client

• a hairdresser

Hairdresser: So let's go to the washbasin. First I shampoo your hair and then I towel-dry a little and after that I ......................

a person who visits a salon regularly

• a repeat client

• an angry customer

• a hairdresser

• a hairstylist

a chemical process that makes your hair curly

• shampoo

• condition

• cut

• perm

a person who specializes in dyeing people’s hair

• a make-up artist

• a colourist

• a spa therapist

• a receptionist

Receptionist: Ok, now you can take a seat in the .............................. over there.

During .................. hours the wait time can be more than an hour.