Knowledge Management Quiz (Basbas)

Knowledge management is “the systematic management of process by which knowledge is identified, created, gathered, shared and applied.”

• Results-oriented definition

• Process-oriented definition

• Technology-oriented definition

• Action-oriented definition

Knowledge management is “business intelligence + collaboration + search engines + intelligent agents.”

• Results-oriented definition

• Process-oriented definition

• Technology-oriented definition

• Action-oriented definition

Knowledge management is “to have the right knowledge at the right place, at the right time in the right format.”

• Results-oriented definition

• Process-oriented definition

• Technology-oriented definition

• Action-oriented definition

What are the two main aspects of knowledge?

To put it simply, knowledge management is the conversion of tacit knowledge into explicit knowledge and sharing it within the organization.

• True

• False

Putting it more technically and accurately, knowledge management is the process through which organizations generate value from their intellectual and knowledge-based assets.

• True

• False

What are the two concerns of knowledge management?

• to produce knowledge sharing among organization; and to handle the knowledge more efficiently.

• to make organizational knowledge more productive; and to produce benefits that are significantly greater than those envisioned.

What are the pillars of management?

• management and organization

• infrastructure

• people and culture

• content management systems

The first and most important pillar of knowledge management.

• people and culture

• content management systems

• infrastructure

• commitment at the highest levels of management

This commitment is absolutely essential to the success of any knowledge management initiative.

• infrastructure

• commitment at the highest levels of management

• people and culture

• content management systems