MAINTAINING COMPUTER SYSTEMS AND NETWORKS

____________________ is the copy of data on a computer or hard drive that is saved to an external media such as a DVD, CD, or flash drive.

In an organization, it is routinely done—may it be daily, weekly, or on a monthly basis. This is to ensure that the organization’s data are protected and are readily available.

• Defragmentation

• Emptying the recycle bin

• Preventive Maintenance

• Backup

Regular cleaning of components makes the computer at risk of overheating.

• True

• False

The two methods to eliminate a virus are (1) removing the virus and (2) quarantine.

• True

• False

The following are ways to maintain your computer EXCEPT for:

• Uninstall programs that are no longer used

• Search and delete spyware and viruses from the device

• Clean browsers

• Defragment the hard drive routinely to keep the device running smoothly

• Install more programs

Before backup, make sure to verify the following with the customer first:

· Date of the last backup

· Content of backup

· Data integrity of the backup

· Availability of backup media for data restoration

• True

• False

Troubleshooting is not honed over time. Every time an issue is resolved, this should follow guidelines on textbooks and manuals strictly. Through troubleshooting experience, one should know the steps needed to resolve an issue quickly.

• True

• False

The following are purposes of preventive maintenance EXCEPT for:

• Organize electrical-related circuit maintenance

• Upgrading certain hardware or software for security and reliability

• Ensures minimal system failure

• Reduces the probability of hardware or software problems

Which of the following are the benefits of conducting maintenance?

• Increased data protection

• Extended device life

• Increased equipment stability

• Reduced repair costs

• All of the above

The following are the techniques and strategies that you may perform when you are trying to solve hardware issues EXCEPT for:

• Check cable issues

• Run CCleaner

• Document computer issues

• Trial and Error