Every organisation has a mail room department.

• True

• False

In the UK we use the Royal Mail postal service.

• True

• False

Apart from the Royal Mail, business can send mail by ...

• Hermes

• Amazon

• Courier

• UPS

Although businesses still have Fax machines. Fax machines are being replaced by ....

• First Class Mail

• Special Delivery

• Email

• EDiary

The mail room deal with ...... types of mail

• Incoming mail

• Outgoing mail

• Internal mail

• All of the mentioned mail

Incoming mail, comes from

• Colleagues

• Managers

• Suppliers

• Receptionist

Outgoing mail, goes to ....

• Colleagues

• Managers

• Banks

• Receptionist

Internal mail mail, goes between....

• Customers

• Branches

• Banks

• Receptionist

Which piece of mail room equipment would you use to - open large amounts of mail?

• Electronic Letter Opener

• Date Stamp

• Scanner

• Computer

Which piece of mail room equipment would you use to - date receipt of incoming mail?

• Electronic Letter Opener

• Date Stamp

• Scanner

• Computer