18.2 Credit Counselors

Client 1 - According to federal law, what act protects losses over $50 if the cardholder contacts the card issuer immediately after discovering it was missing?

• The Electronic Fund Transfer Act

• The Equal Credit Opportunity Act

• The Fair Debt Collection Billing Act

• The Fair and Accurate Credit Transactions Act

Client #1 - Are your client's legal rights being violated?

• No

• Maybe

• Yes

Client #1 - Is your client being responsible or irresponsible?

• Both are responsible

• Both are irresponsible

• Student is irresponsible, Mom is responsible

• Student is responsible, Mom is irresponsible

Client #1 - What should your client do?

Client #2 - What act protects consumers from being harassed by collection agencies?

• The Credit Card Accountability Responsibility & Disclosure Act

• The Fair Debt Collection Practices Act

• The Fair Credit Billing Act

• The Fair and Accurate Credit Transactions Act

Client #2 - Are your client's legal rights being violated?

• No

• Maybe

• Yes

Client #2 - Is your client being responsible or irresponsible?

• Responsible

• Irresponsible

Client #2 - What should your client do?

Client #3 - Which act requires creditors to inform clients to know all terms of credit, payment amounts, and all other credit terms must be communicated?

• The Fair Credit Billing Act

• The Equal Credit Opportunity Act

• The Truth in Lending Act

• The Fair and Accurate Credit Transactions Act

Client #3 - Are your client's legal rights being violated?

• No

• Maybe

• Yes