Communication in the Workplace

Communication in the Workplace

9th - 12th Grade

20 Qs

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Communication in the Workplace

Communication in the Workplace

Assessment

Quiz

Business

9th - 12th Grade

Practice Problem

Medium

Created by

Tiffany Wheeler

Used 258+ times

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20 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

____________ is the act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else.

Feedback

Communication

Fields of Experience

Sender-Receiver Communication Model

2.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

The message moves through the channel to the ___________, who completes the communication process by interpreting and assigning meaning to the message. This is also known as decoding.

Sender

Noise

Feedback

Receiver

3.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

_____________ is the verbal and nonverbal cues receivers convey to indicate their reaction to communication. This can be eye contact, nodding, yeah’s and mmm-hmmm’s.

Feedback

Encoding

Decoding

Gestures

4.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

The sender then transmits the message through a __________, which is the method of delivery. For instance, text messages, emails, phone calls, and face-to-face interactions are all examples.

Receiver

Sender

Noise

Channel

5.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

The ____________ is the person who initiates the communication. They develop an idea into a message. This is also called encoding.

Channel

Sender

Noise

Receiver

6.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

_____________ is any distraction or factor in the environment that prevents the message from reaching its destination. It includes anything that causes the attention of those communicating to stray from the message.

Shouting

Feedback

Noise

Channel

7.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

The sender __________ the message.

Decodes

Encodes

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