Topic 3 Quiz 4 Impact of Digital Communication

Give two advantages of Digital Technology

• Training costs – employees need to be trained or retrained

• Business instantly reachable via apps, social media, websites etc

• Enhanced quality / professional appearance

• Time consuming – it can a long time to read all emails and not all relevant

Give two disadvantages of the impact of Digital Technology

• Benefits of email, 24/7 websites, help desk, 24/7 assistance

• Training costs – employees need to be trained or retrained

• Reduced carbon footprint

• Reliance on technology – if the technology breaks down or you can’t connect to wifi the technology will not work

Two advantages of the impact of Digital Technology are

• Better use of resources / material can be altered and edited quickly

• Training costs – employees need to be trained or retrained

• Needs a good broadband connection

• Benefits of email, 24/7 websites, help desk, 24/7 assistance

Two disadvantages of the impact of Digital Technology are

• Information overload – which can result in customers / employees switching off

• Business instantly reachable via apps, social media, websites etc

• Hacking – the possibility of customer and employees personal data / bank details being stolen

• Cost – calls made via the internet no telephone needed, usually cheaper than normal phone call especially long distance calls, some even free

Give two advantages of the impact of Digital Technology

• Reliance on technology – if the technology breaks down or you can’t connect to wifi the technology will not work

• Enhanced quality / professional appearance

• Expectations – people may not read their email regularly

• Advertising much easier and less costly via digital technology

Two disadvantages of the impact of Digital Technology are

• Health and safety /ICT users may suffer from eye strain, backache etc

• Business instantly reachable via apps, social media, websites etc

• Hacking – the possibility of customer and employees personal data / bank details being stolen

• Better for the environment – no waste of paper

Give two advantages of the impact of Digital technology

• Business instantly reachable via apps, social media, websites etc

• Hacking – the possibility of customer and employees personal data / bank details being stolen

• Better use of resources / material can be altered and edited quickly

• Time consuming – it can a long time to read all emails and not all relevant

Give two disadvantages of the impact of Digital Technology

• Information overload – which can result in customers / employees switching off

• Enhanced quality / professional appearance

• Permanent copy – there is a copy which can be used for reference compared to a telephone call

• Reliance on technology – if the technology breaks down or you can’t connect to wifi the technology will not work

Which one is the odd one out ?

• Training costs – employees need to be trained or retrained

• Advertising much easier and less costly via digital technology

• Enhanced quality / professional appearance

• Better use of resources / material can be altered and edited quickly

Which one is the odd one out ?

• Health and safety /ICT users may suffer from eye strain, backache etc

• Hacking – the possibility of customer and employees personal data / bank details being stolen

• Business instantly reachable via apps, social media, websites etc

• Training costs – employees need to be trained or retrained