MANAGEMENT REVIEW LESSON 1

Who stated that "Management is an art wherein things get done in formally organized groups

• Mary Parker Follet

• Frederick Taylor

• Harold Koontz

• Cabrera

When fastfood chains implemented the use of automatic ordering system to reduce the pile of customers falling in line at the cashier and reduce the time it takes to get customers' orders, this is an example of ________________?

• Efficacy

• Effectiveness

• Efficiency

• Effectivity

An example of this activity is when the manager provides free movie incentives for those agents who will reach the sales quota worth 200,000 only for the month of September.

• Leading

• Planning

• Staffing

• Controlling

When the manager compared the number of previous month's number of clients with the current month's, he realized that the team got a reduced number of clients by 5%. Which function of management is being described by this?

• Planning

• Controlling

• Organizing

• Staffing

Before the start of the month, the manager set a general meeting with his subordinates and presented the outline of activities and objectives for the entire month. This is an example under the function, _________.

• Staffing

• Organizing

• Controlling

• Planning

As a sanction for incurring an offense, Bianca, an employee was suspended for 3 days in the office. This is an example under which function of Management?

• Organizing

• Staffing

• Controlling

• Leading

In assessing an applicant, the HR of Company B conducts a pre-employment exam then a series of a three-part interview before arriving to the last part which is job offer. This is an example of which function of Management?

• Staffing

• Organizing

• Controlling

• Planning

Assigning personnel to their respective departments is an example of which function of Management?

• Controlling

• Staffing

• Planning

• Organizing

All of the following are examples of the importance of teambuilding activities except ________.

• Fosters collaboration

• Encourages employees

• Ignite conflicts

• Develops supportive environment

This focuses on achieving the goal.

• Encouragement

• Effort

• Efficiency

• Effectiveness