Payment Option

Payment Option

University

10 Qs

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Payment Option

Payment Option

Assessment

Quiz

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University

Practice Problem

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Tina Beeck

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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Customer sends a check dated 2017 to cover 2021 current balance... how this payment would be handled?

check would be clear and post on the account

check would be sent back to customer since it was dated incorrectly

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Customer would like to make a payment using his/her cc and would like to do it online without the CCR help; customer does not have acc# handy.. how would customer make the payment?

Customer must have the account number

Customer can make the payment through "quick pay"

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Customer calls in stating that customer would like to use Discover Card at the time of making the payment..

customer would be able to make the payment without any issues at all

Customer would not be able to process it since we only take Visa and MasterCard

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

payments are payments made by ....on behalf of customers who seek their assistance ...

Alberta Works

Collection Agency

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Rules drive how payments and credits are offset against debits.

Clearing

FCT

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If a cheque is received without a remittance slip and the account number is not on the cheque, Symcor will ...

deposited into our general subscriber account

send the clarifications list for research by Remittance.

not be able to apply the payment to the customer’s account.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

.................. are cash or cheque payments made by customers at various banks

Bank payments

DERS and DEP bank accounts at Citibank

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