
Payment Option
Authored by Tina Beeck
Arts
University
Used 2+ times

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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Customer sends a check dated 2017 to cover 2021 current balance... how this payment would be handled?
check would be clear and post on the account
check would be sent back to customer since it was dated incorrectly
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Customer would like to make a payment using his/her cc and would like to do it online without the CCR help; customer does not have acc# handy.. how would customer make the payment?
Customer must have the account number
Customer can make the payment through "quick pay"
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Customer calls in stating that customer would like to use Discover Card at the time of making the payment..
customer would be able to make the payment without any issues at all
Customer would not be able to process it since we only take Visa and MasterCard
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
payments are payments made by ....on behalf of customers who seek their assistance ...
Alberta Works
Collection Agency
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Rules drive how payments and credits are offset against debits.
Clearing
FCT
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If a cheque is received without a remittance slip and the account number is not on the cheque, Symcor will ...
deposited into our general subscriber account
send the clarifications list for research by Remittance.
not be able to apply the payment to the customer’s account.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
.................. are cash or cheque payments made by customers at various banks
Bank payments
DERS and DEP bank accounts at Citibank
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