COMM1305M Midterm Review W21

True or False: The most important part of communication is talking.

• True

• False

Select all that apply: What is passive listening?

• Listening without reacting

• Listening without interrupting

• Listening with all the senes

• Fully paying attention to the speaker

What is active listening?

• Interrupting the speaker

• Fully concentrating on what is being said

• Listening without reacting

Ambushing, Insulated Listening and Pseudo-Listening are all examples of what type of listening?

• Effective Listening

• Ineffective Listening

• Listening Responses

Which of the following is a negative listening response?

• Prompting

• Paraphrasing

• Judging

• Questioning

• Advising

What is the term for a message that expresses a lack of caring or respect for another person?

• Disagreeing Messages

• Passive Listening

• Confirming Messages

• Disconfirming Messages

What is the term for messages that say "you're wrong" in one way or another?

• Disagreeing Messages

• Passive Listening

• Confirming Messages

• Disconfirming Messages

What is the name of the type of listening where someone listens only to use their own words/ideas against them?

• Pseudo Listening

• Selective Listening

• Ambushing

• Defensive Listening

What is the name of the type of listening where someone listens but only to express their own ideas and be the centre of attention?

• Stage-hogging

• Selective Listening

• Insensitive Listening

• Insulated Listening

What is the name of the type of listening where someone looks like they are listening but are actually ignoring the person or only partially listening?

• Insensitive Listening

• Selective Listening

• Insulated Listening

• Pseudo Listening