Effective Complaint Management
Professional Development
•15 Qs
Similar activities
SHE Quiz BK3N Salak 2024_Session 2_#3
Professional Development
•15 Qs
Pre-Test WEHS 2023
Professional Development
•10 Qs
COMMUNICATION SKILL & PUBLIC SPEAKING
Professional Development
•19 Qs
Kuis Jumat Agung
KG - Professional Development
•20 Qs
Quiz sesi 2
University - Professional Development
•10 Qs
Kuiz Kelab & Persatuan
Professional Development
•20 Qs
Konsep Keperawatan Keluarga
University - Professional Development
•10 Qs
PRE TEST & POST TEST
Professional Development
•10 Qs
Effective Complaint Management
Quiz
•
Other
•
Professional Development
•
Hard
Fairuz Jalil
Used 10+ times
FREE Resource
Enhance your content
15 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Sumber rujukan Pengurusan Aduan
Akta KWSP 1991
Pekeliling Pengurusan Aduan (02/2013) &
Arahan Kerja Pengurusan Aduan (AK01)
Pekeliling Pengurusan Aduan (02/2013) &
Arahan Kerja Pengurusan Aduan (AK01)
Akta KWSP 1991
Berdasarkan Inspector Senior
2.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Sumber Aduan Berdasarkan Pekeliling 02/2013 dan AK01
(Boleh pilih lebih daripada 1 jawapan)
Ahli/Pekerja
Pihak Ketiga
Waris
Media Sosial
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Borang yang digunakan semasa pendaftaran Aduan di Kaunter Perkhidmatan KWSP
KWSP 1
KWSP 3
KWSP 1789
KWSP 1879
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Bilangan hari aduan dirujuk kepada Pemeriksa dari tarikh aduan didaftar
3 hari bekerja
5 hari bekerja
7 hari bekerja
14 hari bekerja
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Dalam tempoh berapa hari selepas kes dirujuk kepada Pemeriksa melalui sistem, fail perlu dikemukakan kepada Pemeriksa?
3 hari
5 hari
7 hari
14 hari
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Setelah Pemeriksa menerima fail aduan, apakah status aduan yang perlu dikemaskini di dalam SPEC?
Hasil Siasatan
Fail Diterima
Kes Diterima Untuk Siasatan
Ahli Dimaklumkan Status Semasa
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Pemeriksaan Biasa (Rutin) perlu dibuat dalam tempoh berapa hari dari tarikh dirujuk kepada Pemeriksa?
60 hari
30 hari
14 hari
7 hari
Create a free account and access millions of resources
Create resources
Host any resource
Get auto-graded reports
Continue with Google
Continue with Email
Continue with Classlink
Continue with Clever
or continue with
Microsoft
%20(1).png)
Apple
Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?
Similar Resources on Wayground
10 questions
Technical Training PT Sinergi Gula Nusantara
Quiz
•
Professional Development
10 questions
Quiz I Digitalisasi Keuangan Negara & Reformulasi IKPA Per5/2024
Quiz
•
Professional Development
10 questions
Serbuk Pretest
Quiz
•
Professional Development
10 questions
5S Awareness
Quiz
•
1st Grade - Professio...
10 questions
KUIZ TRANSISI PAUD-SD
Quiz
•
Professional Development
15 questions
Asesmen Awal Kegiatan PMM dan Kombel Efata
Quiz
•
Professional Development
15 questions
Saya Mayora
Quiz
•
Professional Development
10 questions
LAST DAY
Quiz
•
Professional Development
Popular Resources on Wayground
20 questions
Brand Labels
Quiz
•
5th - 12th Grade
11 questions
NEASC Extended Advisory
Lesson
•
9th - 12th Grade
10 questions
Ice Breaker Trivia: Food from Around the World
Quiz
•
3rd - 12th Grade
10 questions
Boomer ⚡ Zoomer - Holiday Movies
Quiz
•
KG - University
25 questions
Multiplication Facts
Quiz
•
5th Grade
22 questions
Adding Integers
Quiz
•
6th Grade
10 questions
Multiplication and Division Unknowns
Quiz
•
3rd Grade
20 questions
Multiplying and Dividing Integers
Quiz
•
7th Grade