FD_HCI_04_Mental_Models

Mental models are a cognitive representation of a system which helps us to understand and use that system.

• True

• False

Give ONE of the characteristics of mental models

(a)  

Name ONE of the types of learning associated with mental model

(a)  

Natural mapping is when controls for a system are in no particular order or layout

• True

• False

Which of the following could be considered a good natural map for an interface

• Vertical volume slider

• Car lumbar controls shaped like a seat

• Hob dials

• Toaster Handle

• Vertical sequenced number pad

Affordances are where the controls inside the system show what they do and how they are used through their design

• True

• False

This is an example of which type of map

• Arbitrary

• Natural

Which of these are components of usability

• Learnability

• Efficiency

• Memorability

• Errors

• Satisfaction

Which of these is described here:

"When users return to the design after a period of not using it, how easily can they re-establish proficiency?"

• Learnability

• Efficiency

• Memorability

• Errors

• Satisfaction

When defining usability which measures are used to measure a user performing a specific action

• Effectiveness

• Speed

• Efficiency

• Contentment

• Repetition