Soft Skills Quiz - CRD 2

You notice the same problem keeps happening at work, but you see an easy (and free) solution. What should you do?

• tell your boss and show the boss your solution

• not say a word

• start doing it and yell at anyone who tries to stop you

Which person looks appropriately dressed for a job interview at a store in the mall?

• 
• 
• 
• 

Which person looks appropriately dressed for a job interview at an office?

• 
• 
• 
• 

TRUE or FALSE: Listening is an important part of communication.

• True

• False

The process of finding solutions to difficult or complex issues is called:

• professionalism

• networking

• problem-solving

When you arrive to work, you notice that no one from the AM shift wiped down the counters. Which shows good teamwork?

• complain to the manager about how bad the morning employees are

• wipe down the counters when you arrive to work so they are clean

• yell at the morning shift workers to stop being so lazy

This soft skill has to do with how we GET and GIVE information

• communication

• problem-solving

• team work

Which of these is NOT considered a soft skill?

• communication

• team work

• computer coding

Sending an email is an example of which type of communication?

• written

• verbal

• listening

Cooperating or working together with others to reach a common goal is:

• communication

• team work

• professionalism