Managing Communication Mini Quiz

1. Below are the functions of communication in organizational, except…

• control

• motivation

• information

• recruiting

2. Which one below that have high potential feedback?

• publication

• face to face

• email

• voice mail

3. To overcome the barriers in communication, we need to use…

• Filtering

• Information overload

• Feedback

• Jargon

4. Informal public meetings where information can be relayed, issues can be discussed, or just is a way to bring employees together to celebrate accomplishments…

• Upward meeting

• Town hall meeting

• Downward communication

• Communication network

5. How technology affects communication?

• People in organization can communicate each other without disturbance

• All employees can communicate upward and downward.

• Technology affects the member using high technology

• Organizational members can communicate with each other and tap into information whether they’re down the hall, across town, or halfway across the world.

6. Some current issues of communication, except…

• Inappropriate use of company e-mail and instant messaging

• Being connected is not the same as face-to-face contact.

• An organization’s computers are linked.

• Difficulties occur in achieving understanding and collaboration in virtual environments.