RW - Week 8 Business Correspondence

Office Correspondence is also known as _______________.

• Letter Writing

• Business Correspondence

• Business Communication

• Writing in the Discipline

This letter format is when all elements are aligned at the left margin EXCEPT the date, complimentary close, and signature line and there is no indention on each paragraph.

• Full Block

• Semi-Block

• Simplified Block

• Modified Block

It is a type of special notation when a supporting document attached with the memo.

• Attachment

• Enclosure

• Heading

• Body

The communication or agreement between departments or branches of the same company is known as _______________.

• Application Letter

• Résumé

• Admission Letter

• Memorandum

When do we use the “Cc” field in an e-mail?

• When we are sending a direct message to someone

• When we want to send a copy of the email to people who are not meant to be the direct recipients of the message

• When we want the recipients to be ‘blind’ to other recipients’ email address

• The “Cc” field is usually out of usage

There is no required format in writing e-mail correspondence but it is expected that the writer maintains a ___________ tone.

• Academic

• Journalistic

• Formal

• Technical

It is a type of special notation included with the memo.

• Enclosure

• Attachment

• Heading

• Body

Which of the following is NOT a common type of business letter?

• Resignation letter

• Letter of inquiry

• Congratulatory letter

• Application letter

What are the 4 words used in the memorandum heading?

• TO, FROM, CC, SUBJECT

• TO, CC, SUBJECT, TIME

• TO, FROM, BCC, DATE

• TO, FROM, DATE, SUBJECT

Which is NOT a purpose of a memorandum?

• Used to communicate between a company to another firm

• Announcement related to one's job description

• Written communication used in internal correspondence

• Used to implement internal guidelines