CRE Lesson 9

What is negotiation?

• Method to find a problem to a solution

• Method to find a solution to a problem

• When people argue with each other

When does negotiation happen?

• when there is a conflict

• when there is no conflict

• when everyone wants to solve the problem separately

• when everyone wants to solve the problem together

Identify the actions you will do to negotiate for acceptable solutions.

• Identify common concerns

• Discuss areas to agree on

• Don't show understanding

• Seek agreement for the negotiation result

Identify good communication skills. There is more than one answer.

• Eye contact

• Positive body language

• Active listening

• Impolite language

There are 2 negotiation styles. The 1st one is ______________ negotiation - one party wins; one party lose.

What happens in a positional negotiation?

• People try to negotiate until the solution meets their need

• People will try to solve the problem and find a solution together.

There are 2 negotiation styles. The 1st one is ______________ negotiation - both parties win.

What happens in an integrative negotiation?

• People try to negotiate until the solution meets their need

• People will try to solve the problem and find a solution together.