Common mistakes on Orders Input - Part 2

You receive an e-mail in the Orders Input queue with "To approve" in the subject line. What do you do?

• I immediately submit it to Orders Approve like that. It's time lost to open the Contract Note for the TA codifications and Fundsettle references.

• I open the Contract Notes and check the TA codifications and Fundsettle references impacted and ensure to fill them out before submitting the Contract Notes to Orders Approve. I check too if the Orders have already been approved. If they have, no need to submit it to Orders Approve any more.

• I open the Contract Notes and check which TA codifications and Fundsettle references are impacted and ensure to fill them out. Then I classify it. Orders Approve will any way check BEPS at the end of the day. Therefore they will not remain unapproved.

You receive a Contract Note of TA Legal & General in the DMS queue. It does not contain a column that specifically says Trade Date, but one that says "Date". What do you do?

• If there's no date indicated literally like Trade Date, it must mean that the "Date" is the Trade Date. I input with the "Date" as the Trade Date.

• Since I'm not sure, I immediately call or e-mail the TA to clarify the "Date".

• I check the TA Buddy to see if there's a clarification logged there about the "Date". You never know if someone has already logged it there.

You receive a Contract Note with Equalization on it and I see that it's impacting the Cash Amount. What do you do?

• I open the TA Buddy to see if there's any rule for the TA on how to treat the equalization. If there's nothing described for the TA, I will only log it in the narrative to the BO.

• Since the equalization is impacting the Cash Amount, it's to be treated as a Fee. It means that I have to input it as a Fee with more details in the narrative to the BO.

You notice a big mistake of a colleague on the Orders Input task. What do you do?

• I don't do anything with it. I wouldn't like other colleagues to make me aware about my mistakes neither.

• I either call the colleague to make him aware about his mistake (when I feel comfortable with it) or I log it in the Near-Miss sheet (to be discussed with the colleague on the one-to-one meeting), because it's important that the colleague will learn from the mistake. Feedback is a gift.

I have received a Contract Note with a Fee on it, but there's only a Gross Cash Amount and no Net Cash Amount. What do you do?

• I input the Fee and I only input the Gross Cash Amount that I can find on the Contract Note.

• Since the Net Cash Amount is missing, I contact the TA to ask him to confirm the Net Cash Amount.

• Since the Net Cash Amount is missing, I calculate the Net Cash Amount myself and input it with the Fee, the Gross Cash Amount and the Net Cash Amount, calculated by myself.

You receive a Contract Note that you cannot match with any Order in the browser. What do you do?

• I check if there are any pending or settled Orders for the ISIN. If I find none, it means that we are not expecting anything and that I can classify it.

• I check if there are any pending or settled Orders for the ISIN. If I find none, it means that I still have to investigate with the Transfer Agent what the Contract Note represents. After all, it's a Legal Document.