Customer Service Vocabulary
Authored by Jennifer Flores
Life Skills
7th - 12th Grade
Used 78+ times
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8 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A person who wants to buy goods or services.
customer
customer service
policy
manager
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The way employees treat customers.
customer
customer service
policy
manager
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Written rules that tell how a business handles customer service.
customer
customer service
policy
manager
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The boss in a business.
customer
customer service
policy
manager
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Person who works for a business.
employee
comment cards
business
patient
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Card that lets you tell a business what you think.
employee
comment cards
business
patient
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Place that sells goods or services.
employee
comment cards
business
patient
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