Conflict Management

Which is not a style of expressing conflicts?

• alertness

• passive aggression

• direct aggression

• indirect communication

This image of the 2 girls fighting describes ...

• passive aggression

• direct aggression

• nonassertion

• assertion

"The inability or unwillingness to express thoughts or feelings in a conflict" is called...

• indirect communication

• passive aggression

• nonassertion

• assertion

"Handling conflicts by expressing needs, thoughts, and feelings, clearly and directly" is called...

• nonassertion

• assertion

• direct aggression

• passive aggression

"She is always not straight to the point when I ask her a simple question. I don't understand her." This is...

• passive aggression

• direct aggression

• indirect communication

• direct communication

"Wow! You sing like my grandmother. And it rains when she sings." This statement describes...

• passive aggression

• direct aggression

• nonassertion

• assertion

Below are types of passive aggression, except for...

• namecallers

• pseudoaccomodators

• withholders

• guiltmakers

"An assertive person would be more____in his communication with others." Except for...

• indirect

• confident

• diplomatic

• clear

Essential good conflict management behaviors include the following, EXCEPT for ...

• self-monitoring skills

• communication skills

• cognitive complexity skills

• dependent skills

Me to John: "Yes. I think you are right." However, in my mind: "Err...I don't think so!" This BEST describes ...

• a direct aggressive person

• an assertive person

• an indirect communicator

• a passive aggressive person