What is COD service? /Apakah COD?

• Parcel delivery to receiver and shipment fee is paid by the receiver upon delivery/Penghantaran parcel kepada penerima dan caj penghantaran dibayar oleh penerima semasa penghantaran

• Parcel delivery to receiver and item’s fee is paid by the receiver upon delivery/Penghantaran kepada penerima dan harga barang dibayar oleh penerima semasa penghantaran

• Parcel delivery to receiver and shipment fee is paid by sender/Penghantaran parcel kepada penerima dan caj penghantaran dibayar oleh penghantar

• Parcel delivery to receiver as usual/ Penghantaran parcel kepada penerima seperti biasa

At phase 1 of COD, which types of customers are able to use this service?/ Pada fasa 1 COD, jenis pelanggan manakah boleh menggunakan servis ini?

• E-commerce

• Nationwide VIP

• Walk-in customer

• VIP

Ranjit wanted to use COD service; however, he is unsure what item can be sent. Which of the following items can be sent in COD service?/ Ranjit ingin menggunakan servis COD, walau bagaimanapun, dia tidak pasti barang apakah yang boleh dihantar. Yang manakah antara berikut, barang yang boleh dihantar ?

• Live fish/ ikan hidup

• A carton of lychee packet drinks/ 1 karton minuman laici

• 2 pieces of carrot/ 2 batang lobak merah

• 10 packets of Mi Sedap / 10 paket Mi Sedap

• Original IC/IC original

Which platform can be used to place a COD order?/ Platform manakah yang boleh digunakan untuk melakukan order COD?

• JTS

• VIP Platform

• J&T official website

• JTC

Which of the statement is FALSE for the COD parcel service?/ Yang manakah antara berikut SALAH bagi pernyataan servis COD ?

• There is a special scanning sound in JTD when dispatcher do delivery scan to indicate a COD/ Terdapat bunyi yang khas bagi parcel COD semasa dispatcher hendak melakukan penghantaran

• COD service is unavailable for delivery to outskirt areas/ Servis COD tidak disediakan bagi pelanggan luar kawasan penghantaran

• Admin can register cash payment anytime/ Admin boleh melakukan Cash Payment bila-bila masa

• Insurance will be auto insured as it is set by default in the system/Insuran akan dikemaskini secara automatik bagi parcel COD

Choose the correct statement for COD parcel service./ Pilih penyataan yang benar bagi servis COD

• Maximum COD value is RM10,000/ Nilai COD yang maksimum adalah RM10,000

• Item’s value is not necessarily the same with COD value/ Nilai barang tidak semestinya sama dengan nilai COD

• After pasting the COD sticker, it is not necessary to delete the DFOD sign, just write the amount of COD value/Selepas menampal pelekat DFOD, admin tidak wajib untuk memadamkan perkataan DFOD pada pelekat tersebut

• Parcel weight limit is opened up to 100kg/ Berat parcel atas 100kg

Abu from Perak wants to send some items to his Sabah friend in phase 1. Which of the following can he send with the COD service?/ Abu dari Perak hendak menghantar barang ke Sabah menggunakan servis COD. Barangan apakah yang dibenarkan bagi Abu untuk melakukan penghantaran?

• 1 pack of KitKat/ 1 paket KitKat

• No COD shipment to East Malaysia/ Penghantaran COD ke Sabah Sarawak belum dibuka untuk waktu sekarang.

• 4kg of cabbages/ 4kg kobis

• Coffee table that is < 50cm per side/ Meja kopi setiap sisi tidak lebih 50cm

Which of the following shipping route is opened for COD service at phase 1?/ Haluan penghantaran manakah yang dibuka semasa fasa penghantaran bagi COD ?

• WM – WM (receivers in Klang Valley only)/ WM-WM (penerima dalam kawasan Klang Valley sahaja)

• WM – EM (by using air freight)/ WM-EM (melalui udara)

• WM – WM

• WM – EM (by using sea freight)/ WM-EM (melalui laut)

What factors might cause a forced collection of COD payment? Choose correct answer/ Apakah faktor yang menyebabkan parcel COD menjadi Pengumpulan Paksa (Forced Collection)? Pilih jawapan yang betul

• No overnight scan/ Tiada imbasan overnight

• No problematic scan/ Tiada imbasan bermasalah

• No delivery scan/ Tiada imbasan penghantaran

• No return registration/ Tiada imbasan pendaftaran pemulangan

Can I use COD services with NDD?

• Yes

• No