Call Center call
Authored by Manuel Vivar
English
Professional Development
Used 22+ times
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7 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Why the customer is calling ?
to complaint
to change equipment
to place a new order
2.
FILL IN THE BLANKS QUESTION
1 min • 1 pt
Write down the customer's email address
(a)
3.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
how long does the registered post takes to deliver the package?
2 days business day
3 to 5 business day
5 business day
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
why do you think Jeremy decided for express post ?
Because of the price
Because he always ask for express post
Because is going to take less than register post
5.
FILL IN THE BLANKS QUESTION
1 min • 1 pt
Write down credit information such as card type - Credit number- Expiration date and Security code
(a)
6.
MULTIPLE CHOICE QUESTION
30 sec • Ungraded
When the customer will receive the order
you should receive the order before 12 o'clock tomorrow Sidney time
You should receive the order at 12 O'clock Sidney time
You should receive it before 12 pm in Sydney
7.
MULTIPLE SELECT QUESTION
30 sec • Ungraded
choose the right stamen that agent used to know if the customer needs something else
Is there anything else i can help you with Mr Morgan ?
Is there something else i can you with Mr Morgan ?
Do you have any other question for me today Mr Morgan
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