PBSTM 004

The TO as an arranger of travel services is primarily a retailer since it sells directly to the end-user.

• True

• False

TMCs derive revenues from a predetermined fixed commission dictated by the suppliers of travel services or from a professional fee negotiated with the client.

• True

• False

This department is common to all commercial enterprises and business entities, and it is necessary for the conduct of the day-to-day business activities about its management.

• ADMINISTRATIVE DEPARTMENT

• MARKETING AND SALES DEPARTMENT

• OPERATIONAL DEPARTMENT

• TRAVEL MANAGEMENT

This section is responsible for services required in the day-to-day operations of the organization, and that includes specialized services in security (security guard), sanitation (janitorial), maintenance (refrigeration and electrical), and communications (IT software and hardware technicians).

• Personnel Section

• Accounting Section

• Finance Section

• General Services Section

A TMC helps secure the necessary documents for travel, such as passport and visas, and immigration clearances.

• True

• False

Processing travel arrangements means placing reservations, obtaining confirmations, and issuing corresponding travel and tour documents on behalf of the suppliers.

• False

• True

This slip is prepared by the operations staff while interviewing the client to determine the travel needs.

• Travel Information Slip

• Visa Requirements

• Travel Information Sheet

• Travel Information Logbook

It is the process by which cities to be visited are arranged in the desired sequence to conform with the passenger's desired travel plans, starting from the point of origin to the destination or destinations to be visited in the desired sequence.

• Route Planning

• Destination Management Planning

• Flight itinerary planning

• Transportation itinerary planning

It is an amount charged by a carrier of a passenger and his allowable free baggage and is the current fare which a carrier in the publication normally uses to publish fares, holds out to the public as applying to the class of service to be furnished.

• Fare

• Allowance

• Hotel Fares

• Transportation Fare

A formal written proposal of TMC starts with______________ with heading the date, the name and address of the recipient, the appropriate greetings, the TMC reference code, and the date the correspondence is written and sent. It also includes a summary of the circumstances or basis for the proposal/quotation.

• Letter

• Headings of Letter

• Cover Letter