
Repairs
Authored by Laiqah Dinie
Professional Development
KG
Used 3+ times

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19 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
My device is damaged and not working properly... Where can I book it in to have it seen to?
CIC
Device Doctor
Vodacom Repairs
POS
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Who can make use of Vodacom Repairs?
Vodacom Customers
Cell C Customers
MTN Customers
Telkom Customers
All of the above
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the contact number for Vodacom Repairs?
082191
0821944
082911`
0821949
4.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What do you need to do before booking in the device? (Multiple answers)
Complete device inspection form
Customer to sign TechZone disclaimer
Check if device is under warranty
Back up Customer data
Remove Sim Card
5.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What is the importance of the TechZone disclaimer? (Multiple answers)
To have proof that the Customer booked in the device
To protect Vodacom and the Customer from disputes
To ensure that the Customer knows he might loose stored data
To allow Customer to have a Loan Phone
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Where can I have my device booked in?
Vodacom branded Stores
National Chain Stores (Game/ Makro etc.)
Chatz Stores
CelluCity
All of the above
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which time period applies to Out of Box failure?
within 21 days from purchase
within 14 days of purchase
within 7 days of purchase
within 5 days of purchase
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