PTP Matrix

It takes seven days for payments that are already mailed to be posted on the account.

• True

• False

I spoke with the customer Saturday 9th who advised that he would make the payment on Sunday 10th, what is the PBD?

• PBD-12th

• PBD- 14th

• PBD- 15th

• PBD- 13th

On a CB for Tuesday 2nd, what should the PBD

• PBD- 6th

• PBD- 9th

• PBD- 7th

• PBD- 2nd

We spoke to Mary the 7th who said, "I will make the payment online Friday, 8th" Can this call me promised?

• No, the PBD cannot be determined.

• Yes, the PBD is at the end of the 5th day

• No, this is outside of the PBD cycle

• Yes, the customer has seven days to make the payment.

"I already mailed the payment, what do you want?", John however, after reviewing the account the payment was made Wednesday 13th. When is the PBD?

• PBD- 16th

• PBD- 18th

• PBD- 19th

• PBD- 17th

Customer made the payment on Saturday, the PBD

• PBD- Tuesday

• PBD- Sunday

• PBD- Monday

• PBD- Sunday

CB payments taken for tomorrow should be coded as

• PO

• RP

• PM

• PP

Moni made a payment using checkings account, when is the PBD?

• PBD takes two days to be processed.

• PBD is the first day after the transaction was done.

• PBD is the second day after the payment was returned.

• PBD is the day the payment was processed.

PBD is

• Promise Break Day

• Promise to pay Matrix

• Promise Broke Day

• Promise Break Date

Customer made the payment on Monday and are speaking with them on Thursday, the PBD is

• Wednesday

• Friday

• Thursday

• None of the above