Root Cause Problem Solving

Root Cause Problem Solving

Professional Development

8 Qs

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Root Cause Problem Solving

Root Cause Problem Solving

Assessment

Quiz

Professional Development

Professional Development

Hard

Created by

Jeffrey Solis

Used 17+ times

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8 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

It is a tool used to improve the team and business performance by uncovering the root cause/s, helping you to find the solution, realize an opportunity and develop as a team.

Root Cause Problem Solving

Deming Cycle

Lean Production

Maturity Matrix

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

It provides a simple but effective approach for problem solving and managing change, ensuring that ideas are appropriately tested before committing to full implementation.

Continuous Improvement

PDCA Cycle

Fishbone Diagram

Pareto Chart

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

A team has completed understanding of the root causes of the problem(s). What phase of the PDCA process are they completing?

Check

Act

Plan

Do

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which is NOT a tool for Root Cause identification

Fishbone

Five Whys

Pareto Diagram

Reframing

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which is NOT true about the Pareto Principle?

80% of the problem is due to 20% of the causes

We focus on resolving the VITAL FEW

The bar chart presents data in ascending order

The line chart should end at 100%

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What tool is used to prioritize causes and separates the vital few from the trivial many?

Affinity Diagram

Fishbone

Pareto Chart

Solution Selection Matrix

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

This is an effective tool in generating collective ideas in identifying potential root causes and possible solutions to the problem

Brainstorming

Pareto Chart

Analysis of Controls

Change Analysis

8.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

This RCA tool is used when there is unique, exclusive cause for a specific problem or issue

Change Analysis

Fishbone

Analysis of Controls

5 whys

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