Root Cause Problem Solving

It is a tool used to improve the team and business performance by uncovering the root cause/s, helping you to find the solution, realize an opportunity and develop as a team.

• Root Cause Problem Solving

• Deming Cycle

• Lean Production

• Maturity Matrix

It provides a simple but effective approach for problem solving and managing change, ensuring that ideas are appropriately tested before committing to full implementation.

• Continuous Improvement

• PDCA Cycle

• Fishbone Diagram

• Pareto Chart

A team has completed understanding of the root causes of the problem(s). What phase of the PDCA process are they completing?

• Check

• Act

• Plan

• Do

Which is NOT a tool for Root Cause identification

• Fishbone

• Five Whys

• Pareto Diagram

• Reframing

Which is NOT true about the Pareto Principle?

• 80% of the problem is due to 20% of the causes

• We focus on resolving the VITAL FEW

• The bar chart presents data in ascending order

• The line chart should end at 100%

What tool is used to prioritize causes and separates the vital few from the trivial many?

• Affinity Diagram

• Fishbone

• Pareto Chart

• Solution Selection Matrix

This is an effective tool in generating collective ideas in identifying potential root causes and possible solutions to the problem

• Brainstorming

• Pareto Chart

• Analysis of Controls

• Change Analysis

This RCA tool is used when there is unique, exclusive cause for a specific problem or issue

• Change Analysis

• Fishbone

• Analysis of Controls

• 5 whys