Hilton Honors APAC Tactical F&B Outlet Offer

Walk-in guests in F&B outlets should be offered enrolment in Hilton Honors.

• True

• False

Arrange the following in its correct order:

A. Greet the guest and show to the table.

B. Take note of the First Name, Last Name, Membership Number to record it on the bill.

C. For walk-in guests, invite them to enroll in Hilton Honors, informing the guest of their points and discount entitlement

D. Verify if the guest is staying in-house and mention to the guests about the F&B offer.

• A, B, C, D

• A, C, B, D

• A, D, C, B

• A, D, B, C

Guests who enroll in HILTON HONORS spend more than non-HONORS guests.

• True

• False

To be a Gold Honors tier, you must have:

• 30 Stays or 60 Nights

• 20 Stays or 40 Nights

• 40 Stays or 80 Nights

• 4 Stays or 10 nights

Which of the following is/are the criteria to be a Lifetime Diamond?

• 10 years of Diamond Status

• 500 cumulative paid nights

• 3 million base points

• All of the above

If the guest asks how close they are to achieving Lifetime Diamond, Front Office can immediately answer this.

• True

• False

Blue and Silver members will receive _____% discount and Gold and Diamond _____% off in all F&B outlets.

• 5%, 15%

• 10%, 20%

• 10%, 30%

• 10%, 25%

Guests not staying in the hotel can also avail themselves of the points from the Hilton Honors F&B Tactical Offer as long as they are Hilton Honors members.

• True

• False

Hilton Honors members will receive ________ bonus points when they spend _______ USD in all the Hilton’s outlets, in room dining included.

• 400, $20

• 500, $25

• 300, $15

• 600, $30

Hilton Honors F&B Offer begins from June 01, 2021, to November 30, 2021.

• True

• False