What is the average ROI of Dynamics 365 per dollar spent?

• USD 8.71

• USD 16.97

• RM 8.71

• RM16.97

Which tool can give you actionable insights into how your business is performing?

• Power Apps

• Power Automate

• Power BI

• Power Virtual Agents

What 2 things can you do to increase CRM Adoption?

• Identify and appoint a champion.

• Continue to enhance User Experience.

• You don’t have to do much; it will happen on its own.

• Spend more money on new technologies

Which one of these is not a feature of Dynamics 365 Sales and Marketing?

• Customer Segmentation

• Opportunity and Quote management

• Activity Management

• Supply Chain Management

Digital Transformation is a

• Event

• Project

• Journey

• Process

How many percent discount is SRKK giving for the 1^st year subscription of Dynamics 365 Sales Professional?

• 10%

• 20%

• 30%

• 40%

Which CRM system integrates seamlessly with Microsoft 365?

• Zoho

• Salesforce

• Dynamics 365

• SugarCRM

Why is Dynamics 365 easy to maintain for IT folks?

• It does not have many features

• It is a part of the Microsoft ecosystem and has similar look and feel as other Microsoft products.

• It is not customizable

• It requires heavy coding to customize the system

Why does Dynamics 365 have higher adoption compared to other CRM systems?

• It does not have many features

• It works well with other Microsoft tools and has similar look and feel, users feel comfortable with it

• It is not customizable

• It requires heavy coding to customize the system

To become a high performing organization, you will need to turn to?

• Productivity

• Analytics and AI

• Relationships

• Reorganizing