PBSTM 004- MODULE 4

Defined as the cycle of preparing and implementing (or delivering) all the activities comprising a tour package as detailed in the itinerary, within a given time frame, within the estimated costs, generating the projected revenues to meet the expectations of the paying client and attain set objectives.

• TMC

• Tour Operations

• Travel Agency

• TMO

The process of determining the objectives to be achieved, whether these involve customer satisfaction, destination and community endorsement, organizational promotions, or financial gain.

The process of building an itinerary and identifying and selecting the suppliers best suited to provide the services required in the tour package.

• Tour Planning

• Costing and pricing

• Contracting Rates

• Itinerary Development

Negotiations with the identified suppliers for the most competitive rates, concessions, and terms and conditions available to Tour Operators.

Entails the preparation of billings for deposit payments and balance dues and the collection of these from the client and the payments due to suppliers

• Reservations and Confirmations Processing

• Evaluation

• Billings and Accounting

It involves customer satisfaction, destination and community endorsement, organizational promotions, or financial gain.

The ultimate financial objective in tour planning is profit. Adding mark-up to the actual costs is called_________.

What are the three (3) basic AIR classifications?

A process of negotiating competitive rates, terms, and conditions of tour services with the identified suppliers.

How many percentages should be the payment for a child fare?