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PBSTM 004- MODULE 4

Authored by Rocelle Hermosura

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PBSTM 004- MODULE 4
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15 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Defined as the cycle of preparing and implementing (or delivering) all the activities comprising a tour package as detailed in the itinerary, within a given time frame, within the estimated costs, generating the projected revenues to meet the expectations of the paying client and attain set objectives.

TMC

Tour Operations

Travel Agency

TMO

2.

FILL IN THE BLANK QUESTION

1 min • 1 pt

The process of determining the objectives to be achieved, whether these involve customer satisfaction, destination and community endorsement, organizational promotions, or financial gain.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The process of building an itinerary and identifying and selecting the suppliers best suited to provide the services required in the tour package.

Tour Planning

Costing and pricing

Contracting Rates

Itinerary Development

4.

FILL IN THE BLANK QUESTION

1 min • 1 pt

Negotiations with the identified suppliers for the most competitive rates, concessions, and terms and conditions available to Tour Operators.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Entails the preparation of billings for deposit payments and balance dues and the collection of these from the client and the payments due to suppliers

Reservations and Confirmations Processing

Evaluation

Billings and Accounting

6.

FILL IN THE BLANK QUESTION

1 min • 1 pt

It involves customer satisfaction, destination and community endorsement, organizational promotions, or financial gain.

7.

FILL IN THE BLANK QUESTION

1 min • 1 pt

The ultimate financial objective in tour planning is profit. Adding mark-up to the actual costs is called_________.

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