Which of the following is not a part of Management process?

• Directing

• Cooperating

• Planning

• Controlling

Creating company mission statement is under ______.

• Planning

• Organizing

• Controlling

• Staffing

Which of the following tend to be least important to the success of lower level management?

• Decision skills

• Human skills

• Conceptual skills

• Technical skills

Fred, who is the football coach, must meet with the media and answer questions about team performance after every game. Which one of Mintzberg's managerial roles is Fred fulfilling?

• Speaker

• Disseminator

• Spokesperson

• Monitor

Rita is the regional manager for a clothing retailer. She attends a ribbon cutting ceremony every time a new store opens for business.

Which one of Mintzberg's managerial roles is she fulfilling?

• Liaison

• Figurehead

• Leader

• Communicator

Which category of role does Sara as a store manager adopt when she makes up the weekly schedule for her employees?

• Directive

• Decisional

• Interpersonal

• Informational

Which of the following is NOT an example of a decisional role?

• Resource allocator

• Negotiator

• Disturbance handler

• Figurehead

According to Mintzberg, managerial roles can be broken down into interpersonal, informational, and ________.

• Liaison

• Technical

• Decisional

• Conceptual

Which of the following is NOT a basic skills of managers?

• Technical skills

• Financial skills

• Conceptual skills

• Human skills

Zack's ability to complete activities efficiently and effectively with and through other people is known as ________.

• leadership

• entrepreneurship

• delegation

• management