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Quiz
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Professional Development
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Professional Development
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Hard
Jatin Chadha
Used 5+ times
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25 questions
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1.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
How many pieces of ID are required where the customers would like to take advantage of hardware subsidy on a 2 years’ service agreement?
one
two
three
four
2.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
Fact or Fiction: The CSS agents can use the word "Soft" while performing a credit check.
fact
fiction
3.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
True or False: Family discount applies to customers adding a connected device such as Tablet/smartHub/drive + on an existing accoun
true
false
4.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
True or False: The family discount will automatically expire once the 2 years SA is completed.
true
false
5.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
How many voice mails are included in the koodo plans?
Three
Twenty-five
Unlimited
Ten
6.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
On TELUS easy payment, what lowers the sales tax amount?
Device discount
Retail price
Code based offer
BIB Amount
7.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
True or False: On TELUS Easy Payment the customer pays for the sales tax on their phone device upfront, due to government legislation.
true
false
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