Email Writing & Etiquette

When you "Reply All", who receives the email?

• Only the sender

• You and the sender

• Everyone who received the initial email

• Everyone plus you

"Good Morning Mr. Thomas" is an example of a ________.

• Salutation

• Email Body

• Closing Statement

• CC

Tags

CCSS.L.11-12.6

CCSS.L.8.6

CCSS.L.9-10.6

CCSS.W.11-12.2D

CCSS.W.9-10.2D

"Mrs. Cruise, I will not be at work next week because I am going out of town" is an example of a GOOD Subject Line.

• True

• False

"Love and Hugs" is an appropriate closing statement for Business emails.

• True

• False

Tags

CCSS.SL.11-12.6

CCSS.SL.9-10.6

CCSS.W.11-12.1D

CCSS.W.11-12.2E

CCSS.W.9-10.1D

What does BCC stand for?

• Business Carbon Copy

• Carbon Copy

• Blind Copy

• Blind Carbon Copy

Tags

CCSS.L.1.2B

CCSS.L.5.2

Your work email address is a representation of _______.

• The nature of business

• You

• Your organisation

• Your personality

Carbon copy others who

• have little involvement with the content

• are aware of the content

• are not aware with the content

• are directly involved with the content

The Subject Line should be:

• the email message

• written in capital letters

• the greeting

• a brief description of your email

You should _________ your emails before sending. Once they are sent you cannot get them back.

• return

• reply

• vet through

• read

Typing work emails in ALL CAPS is the same as ____________________.

• arguing

• expressing delight

• making a point

• shouting

Tags

CCSS.L.3.3A

CCSS.L.4.3A

CCSS.L.5.3A

CCSS.L.6.3A

CCSS.L.6.3B