Θεματική Ενότητα 8

Θεματική Ενότητα 8

Professional Development

31 Qs

quiz-placeholder

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Θεματική Ενότητα 8

Θεματική Ενότητα 8

Assessment

Quiz

English

Professional Development

Easy

Created by

Efi Goudaki

Used 1+ times

FREE Resource

31 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

I'm sorry, I didn't quite catch that. Could you please ____________ it?

retell

repeat

say again

replay

2.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

I'm sorry, I can't hear you very well. Could you _____ a bit, please?

pick up

speak up

talk up

lift up

3.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Please ________ the line. I'll see if she's in.

hold

keep

wait

stay

4.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Can I ________ a message?

keep

write

hold

take

5.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Don't ________ the phone. Let the machine answer it.

take up

pick up

hold up

lift up

6.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Please wait while I ________ you to sales.

direct

connect

take

give

7.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

I keep calling but the line is always __________ .

full

engaged

kept

married

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