Finishing Tips CAT

To make a positive first impression when meeting new people, one should have a _____.

• warm smile
• frown
• straight face

Calling people very early in the morning is a good etiquette.

• true

• false

____________ is the event when one person first meets another person and forms a mental image of that person.

• habit
• first impression
• friendliness

The position in which we hold our bodies while standing, sitting or lying down is known as_____________

• positioning

• posture

• stance

Getting up to shake someone's hand when sitting is a good handshake etiquette.

• true

• false

A handshake should not be offered to someone whose attention is not with you.

• true

• false

During a handshake, always offer your ______ hand

• right
• left
• both

The correct way to take calls in public is to lower your voice and be mindful of the people around you.

• true

• false

_________ refers to the things that people do to keep themselves clean.

• shower

• grooming

• slouching

To have good conversation skills, one should use best words.

• true

• false