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Echo Echo Echo

Authored by Christian Cordero

Professional Development

1st - 4th Grade

14 Questions

Used 21+ times

Echo Echo Echo
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1.

FILL IN THE BLANK QUESTION

20 sec • 1 pt

It is the way you meet the need of the customer. Answer in ALL CAPS.

2.

MULTIPLE SELECT QUESTION

20 sec • 1 pt

Select the principles of service design among the choices.

Customer-Centered and Holistic

Co-creation

Back end to front facing perspective

Co-recreation

Continuous refinement

3.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

It helps you assess whether your work contributes towards achieving the impact you envision, and if there are other ways you might need to consider as well.

Roadmap

Vision

Roadmap Vision

Vision Roadmap

Purpose

4.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

It is a qualitative way of data collection where researcher use all of their senses to unobtrusively examine people in natural settings.

Observations

Purpose

Observation

Statistics

5.

FILL IN THE BLANK QUESTION

20 sec • 1 pt

These represent a group of people with common behavior patterns, demographic, shared interests and geographical similarities. Answer in ALL CAPS.

6.

MULTIPLE SELECT QUESTION

20 sec • 1 pt

Steps for Vision Roadmap include:

Be as specific as possible so that you can come up with more effective actions later.

Start first by identifying what are the main problem you want to solve.

Define who your customers/ target audience is.

Identify your objectives and what you are trying to find out.

Define your long-term vision on the change you want to accomplish, before moving on to the other boxes from left to right.

7.

MULTIPLE CHOICE QUESTION

5 sec • 1 pt

These help researchers deep dive into a person’s attitude, problems, needs, ideas, or environment. It helps you learn about their expectations, experiences, products, services, processes, and concerns.

research questions

interview processes

interviews

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