Let's check what you remember????

What do you mean by 'LEFT LUGGAGE" ?

• guest forgot his luggage.

• guest left the luggage in the room

• guest left the luggage with the hotel intentionally

• guest left some of his luggage

Choose the odd one out .

• American plan

• Continental plan

• Modified american plan

• European plan

One of the major advantages of Condominium hotel is that , no extra charges for friends are charged .

• True

• False

Give 1 example of Supplementary accommodation .

Which one of the options is the franchise group ?

• HYATT

• OBEROIS

• LEELA

• IHG

Find the odd one out .

• Hilton

• Taj

• Accor

• Ginger

Bell desk is called as an Extended arm of which department ?

Find the odd one out.

• Room Rack

• posting machine

• Folio bucket

• Information Desk

Full Form of SOP .

• Strict operational policy

• Shopfloor operating principles

• Simple Ordering Procedures

• Standard Operating Procedures

Which is the operational are of Front Office ?

• Information

• Cashier

• Bell Desk

• Reservation