S1.22 BUSM4570 Week 4

Hotel life cycle includes ....... Phases

• 2 Phases

• 3 Phases

• 4 Phases

• 5Phases

The different phases of the hotel life cycle include

• Phase 1 “Opening and Stabilization”

• Phase 2 “Peak Performance”

• Phase 3 “Prime Performance”

• Phase 4 Asset Depletion

• True

• False

When hotel needs renovation?

• A. Should be renovated every three year

• B. Every 5 to 7 years of operation

• C. When the property needs to be upgraded in order to maintain revenues.

• B. All of the answers

Things to be evaluated before going for hotel renovation

• A.Hotel current operations

• B. The current market trends and demands

• C. The owner budget

• D. The guest satisfaction

• E. All of the answers

Who is mainly in charge of the hotel renovation

• A.GM

• B.FM

• C.Engineer Department

• D.Project Company

The main task of the hotel manager during renovations is ...

• A. How to keep it operating profitably during the renovations

• B. How to keep it operating profitably after the renovations

• C. How to keep it operating profitably during and after the renovations

• D. How to keep it operating at low capacity during the renovations and at high capacity after the renovations

Some hotel managers perceive renovation as a chance to fix some defects because they did not involve during the hotel design and construction process.

• True

• False

Hotel main sources of Revenue are:

Accommodation: ............

FnB: up to 25%

Others: Meeting/Function rooms, Health Club, Spa, Fitness.....

• Accommodation: 45% to above

• Accommodation: 55% to above

• Accommodation: 65% to above

• Accommodation: 75% to above

The property Operations & Maintainance cost of a five star hotel is from: .....

• 2% to 4% of total revenue

• 4% to 6% of total revenue

• 6% to 8% of total revenue

• 8% to 10% of total revenue

•The two major utilities costs for a hotel are electricity and water and they are .................................

• fixed cost elements.

• variable cost elements.

• both fixed and variable cost element.

• depending on the level of usage