Standardized Work

It is safest, easiest, and most effective way that we currently know, for doing a job.

• Standardized Work

• Continuous Improvement

• Deming Cycle

• Root Cause Analysis

What is/are the benefits of standardized work?

• It ensures gains are held

• It is the basis for continuous improvement

• It reduces variation

• All the above

Which is NOT a step in the standardization process?

• Ensure everyone in the organization understands and commits to the standard.

• Confirm the standard is reasonable and fair.

• Determine or identify the standard.

• Threaten people’s jobs if they don’t follow the standard.

It was designed to give guidance in a clear and concise manner and should be agreed and adopted by those for whom they are produced.

• Job description

• Contract

• Quotation

• Standard Operating Procedure (SOP)

What is the last step in making an Standard Operating Procedure?

• Identify process for standardization

• Check SOP ID no., update version number, send for review, incorporate reviewer’s feedback, get it signed off and dated (incl. date for next review of SOP).

• Give title to the Standard Operating Procedure

• Identify process for standardization

Why it is important to have SOPs?

• Helps maintain consistency, delivery and quality of products or services

• Helps new/promoted employees settle into their jobs

• Helps managers to supervise/train team members

• All of the above

Standardized work is the fundamental element of the company and therefore, must be shared and owned by every employee

• True

• False

Standardized work must not be reinforced to identify potential improvement opportunities or training needs

• True

• False

Standardized work must be?

• Repeatable

• Reliable

• Realistic

• All of the above