day 5

1- We can get compensation in the form of days to be added to the bill

• Ø True

• Ø False

1- We can find outage on Matrix. If not found we can find it on the 360. If we did not find it, it will be on sr

• A- True

• B- False

1- We will compensate customer for a complaint he had previously submitted

• A-True

• B-False

1- We can compensate cst if tts ticket exceeding 6 months from closure

• A-True

• B-False

1- Cst can compensate for stolen cable before problem solved .

• A-True

• B-False