ESB 2.3

Prospecting is usually the 1st step in the sales process.

• True

• False

Handling objections involves listening to the potential customer's concerns and addressing them.

• True

• False

Determining if the potential customer can afford your product is part of prospecting.

• True

• False

Presentation is best done with a PowerPoint slide deck.

• True

• False

Closing the deal is the last and final element in the Sales Process.

• True

• False

Which sales channel has been opened to manufacturers because of digital tools?

• B2B

• Wholesale

• Direct-to-Consumer

• Distribution

Selling products directly to end customers for a profit, either in-store, online, mail-order, or by phone.

• Retail

• wholesale

• direct to consumer

• B2B

Selling products in bulk to various outlets or retailers for onward sale.

• Retail

• Wholesale

• Direct to Consumer

• B2B

When a brand or manufacturer sells direct to consumers and the end users of their products, as opposed to selling to them solely through retailers.

• Retail

• Wholesale

• Direct to Consumet

• B2B

Businesses that sell to other businesses who are the intended end user of the product.

• Retail

• Wholesale

• Direct to Consumer

• B2B