hbs

hbs

Professional Development

15 Qs

quiz-placeholder

Similar activities

Quiz 3

Quiz 3

Professional Development

10 Qs

How Well Do You Know Glenn?

How Well Do You Know Glenn?

Professional Development

10 Qs

7B.2 (Part 2)

7B.2 (Part 2)

Professional Development

20 Qs

PERHIMPUNAN SETIA BERJASA NOVEMBER 2019

PERHIMPUNAN SETIA BERJASA NOVEMBER 2019

Professional Development

10 Qs

Infancy

Infancy

4th Grade - Professional Development

10 Qs

Selling Skills

Selling Skills

Professional Development

15 Qs

Anime 99

Anime 99

9th Grade - Professional Development

13 Qs

Customer Service Refresher Program

Customer Service Refresher Program

Professional Development

11 Qs

hbs

hbs

Assessment

Quiz

Other

Professional Development

Practice Problem

Hard

Created by

Fiorella Fallas

Used 7+ times

FREE Resource

AI

Enhance your content in a minute

Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...

15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

What is the FIRST thing you need to do to request a signature release?

Contact the carrier

Fill the HBS / Carrier Request form

Review the liability information

Add delivery instructions

2.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

How long can it take to Pilot to contact the customer if we make a manual pick up?

1-2 weeks

3-5 weeks

8-10 weeks

10-12 weeks

3.

MULTIPLE SELECT QUESTION

2 mins • 1 pt

What should be transferred to HBS if the account is a Canada account?

3 party items

Unopened mattresses

Opened mattresses

Items where CEVA is delivering

Returns for big items when CEVA was not the carrier

4.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

If there is a combined service sold by Amazon Home Services we should fill the...

VAES form

ROC not performed form

5.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Can we perform a "room of choice" service if customer wants to have it on a 3+ floor?

Yes

No

6.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Can we make a pick up for a mattress?

Yes

No

7.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

If we have an item that comes from the FC ADFM, what form should we fill?

Drop shipper form

3PL FC form

There is no form

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?