
day 12
Quiz
•
Other
•
Professional Development
•
Practice Problem
•
Medium
boba sayed
Used 4+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
We must inform our postpaid customer that grace period for his line is 20 days.
A:) True
B:) False
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Q2:) postpaid customer can make early renewal normally
A:) True
B:) False
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Q3) Postpaid customer “Auto pay “could make change speed through 111 before due date
only
A:) True
B:) False
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Q4:) Super telephone 145 can’t change his package to Telephonet 90
A:) True
B:) False
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Q5) In case Super telephone customer line suspend due to In Arrears it means:
A:) Customer have unpaid bill
B:) It suspended by mistake
C:) Both answers are wrong
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Q6) postpaid customer will be transferred to prepaid in case of:
A) Asked to suspend the service
B) Asked to be transferred to prepaid
C) Both answers are right
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Q7) In case service suspended after grace period (20 days)due to visa problem customer
must pay via branches only.(post paid cst)
A) True
B) False
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