AOS 2 Unit 4 Business Management

Staff training is a Management strategy to address a KPI.

Staff training refers to ....

• Reduction of a business expenses.

• Improvement of a business individual performance

• Teaching of knowledge and skills to employees

• inspection of the product for standards in production

Lean Management is a Management strategy to address a KPI's. Lean Management is .....

• Amount of output produced per unit of input

• System designed to eliminate waste and inefficiencies

• Delivery of materials just as needed in the process

• Input produced by a manufacturer

Peter Senge's Learning Organisation 5 principles, two of these are.....

• Lower cost and differentiation

• Driving and restraining forces

• Systems thinking and personal mastery

• The drive to acquire and the drive to bond

Lewin's Change model is made up of three stage, what is the correct stages and order of these?

• Defreeze, Change Unfreeze

• Unfreeze, Change, Freeze

• Unfreeze, Change Refreeze

• Freeze, change refreeze

Unfreezing the status quo involves breaking or destabilising the equilibrium

10sec

• True

• False

A successful change will see a change in behaviour of.....

• The group of employees

• The business culture

• Individuals

• All of the Above

The Low risk management strategies for change include.........

Choose multiple responses

• Communication

• Empowerment

• Support and incentives

• Problem solving

• All of the above

HIgh risk management strategies during changes include..........

• Manipulation

• Termination

• Threats

• All of the above

The obligations a business has beyond the law to the wellbeing of stakeholders is called ......

• The triple bottom line

• Social enterprise

• Market share

• Corporate social responsibility

The best 2 management strategies to address the falling percentage of Market share are ......

• Cost cutting and staff training

• Introduction of quality management strategy and redeployment of resources

• Management skills and introduction of lean management

• All of the above