Business Management Chapter 1

Which of the following are examples of organizational resources?

• Capital resources

• Human resources

• Soft skills

• Informational technology

The five functions of management include planning, organizing, staffing, ____ and controlling.

The management pyramid levels are top management, middle management, and lower management.

• True

• False

Which of the following are examples of senior managers? mark all that apply

• CEO

• board member

• team leader

Which is an example of middle management duties?

• Creating the mission of the business

• Hiring and training supervisory management

• restocking inventory

• creating team schedules

A Not-for- profit business is an organization that exists to serve some public purpose. Such as the Humane Society.

• True

• False

Successful managers are competent in conceptual skills, interpersonal skills, and ____.

Which of the following are the three characteristics of a 21st century manager?

• follows the rules

• values employees

• understands the importance of diversity

• Competent in the use of technology

Communication is sending and receiving of messages that convey information, ideas, feeling, and beliefs.

• True

• False

Which of the following are the three categories of managerial roles according to Mintzberg?

• Interpersonal Roles

• Technical Roles

• Decisional Roles

• Informational Roles