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Serving customer’s drink

Authored by Siti Fatimah

Other, Specialty

8th Grade

Used 3+ times

Serving customer’s drink
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10 questions

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1.

FILL IN THE BLANK QUESTION

1 min • 1 pt

Drink is part of the menu. You can order drink in the m_ _ _.

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

There are four types of drink that usually in the drink menu:

- hot drink

- cold drink

- Fizzy/soda drink

-?????

Crushed ice drink

Drinks it hot

Iced Milo

Juice

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

When you have served the food, you must _____________________.

check the bill.

make a 2 minutes check.

let them eat more of your food.

be angry.

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Make hot tea with:

- an electric kettle

- tea pot

- spoon

-

a cup

a glass

a plate

a bottle

5.

FILL IN THE BLANK QUESTION

2 mins • 1 pt

Before the customer leaves the restaurant, you must say _________________.

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What are the most important thing to be a good waiter/waitress?

Smile always

Be patient

Attentive

All of the above

7.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

What will you do if you give the wrong drink to your customer?

Let the customer drink, after they have paid, then you tell them the truth.

Shout stop to the customer who drink it. And get the new correct drink.

Apologies to the customer and drink the wronged drink.

Apologies to the customer and give the correct drink to them.

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