DB (G-270) WQ-2

Security measures for transactions are the following except:

• Do not apprehend a customer – leave this to the Security officers

• Leave the cash register unattended for your safety

• If you are suspicious, call the Security Department without alerting the customer ·

• Identifying the training needs.

To open the register you will do all of the following except:

• Get the key and cash float from the office.

• Leave the cash drawer open.

• Transfer the cash to the register.

• Log on to the register by entering staff ID code.

To close the register at the end of the day you will do all of the following except:

• Separate the cash float and count the cash and non-cash documents.

• Keep the cash drawer close

• Record the cash and non-cash documents on the reconciliation statement.

• Print end of the day report.

The effect of organisation's guidelines, regulations and codes of practice are

• Conducts services honestly and honourably

• Compliance with laws and regulations

• Better service quality when policies and procedures are followed

• All of the above

Which storage method uses the letters of the alphabet to determine the order in which a record is filed?

• Alphabetic storage method

• Numeric storage method

• Geographic storage method

• Subject storage method

Which record method is used for financial transactions ?

• Alphabetic record method

• Numeric record method

• Chronological record method

• Subject record method

Which one of the following are financial institutions?

• bank and credit union
• library and hospital
• school and museum
• Starbucks and Wal-Mart

When dealing with cheques the sales assistant should have the customer print their ___________________ at the back of the cheque.

• Address

• Name and signature

• Phone number

• All of the above

Find the area.

• 12.5
• 6.3
• 2.8
• 5.6

Find the area.

• 12.5
• 6.3
• 2.8
• 5.6