WJEC Retail Business Unit 3 Functional Areas

Generating revenue through the sale of products and services is the responsibility of ...

• Sales

• Marketing

• Human Resources

• ICT

Ensuring there is enough stock is the responsibility of ...

• Sales

• HR

• Warehousing

• Administration

This department is responsible for all interactions with customers...

• Warehousing

• HR

• Customer Service

• Finance

This department is responsible for the promotion of the retail business with the aim of increasing sales.​..

• HR

• ICT

• Sales

• Marketing

This department is where planning is done, and decisions are made.​..

• Administration

• ICT

• Marketing

• Customer Service

This department manages the budget and the money within the business...

• HR

• Administration

• Finance

• Warehousing

This department is responsible for recruiting the correct people...

• HR

• Administration

• Sales

• Warehousing

This department is responsible for all digital data ...

• ICT

• Marketing

• HR

• Sales